Email support

For account, billing, or bug reports. We typically reply within 1–2 business days.

traq@traqworkouttracker.com

Pro & billing

Traq Pro is billed and managed entirely through Apple. Manage or cancel anytime in your device settings.

Manage subscription on Apple ↗

Privacy questions

Want to know what data Traq stores or how to delete it? Start with our privacy policy, or write in directly.

Read the Privacy Policy →

Frequently asked

Common questions

What's included in the free version of Traq?
Free gives you unlimited set logging, 3 routines, 5 custom exercises, automatic PR detection, the built-in rest timer, and full offline access, plus free cloud backup — a free account is required so your training is never stuck on one phone.
What do I get with Traq Pro?
Pro removes the routine and custom exercise limits entirely, so you can build out every split you run. It's $2.99/month, billed through the App Store, and you can cancel anytime. Also sold yearly at $25, or as a one-time $75 lifetime purchase. All three are billed through the App Store.
How do I cancel my Pro subscription?
Subscriptions are managed by Apple, not Traq directly. Go to Settings → your name → Subscriptions on your iPhone, select Traq, and choose Cancel Subscription. You'll keep Pro access until the end of the current billing period. The lifetime purchase isn't a subscription — there's nothing to cancel and it never renews.
Does Traq work without an internet connection?
Yes. Traq logs everything locally, so it keeps working with no signal — in a basement gym, on a plane, anywhere. The moment you're back online, it backs up to your account automatically.
How do I delete my account?
Open Traq and go to Profile → Delete Account. This permanently deletes your account and all workout data from our servers immediately.
I found a bug — how do I report it?
Email traq@traqworkouttracker.com with a short description, your device model, and iOS version. Screenshots help a lot — attach one if you can.
Can I get a refund?
All purchases go through Apple, so refunds are handled by Apple directly. You can request one at reportaproblem.apple.com.

Still stuck?

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